Aug 16, 2026 · 6 min read
You sent the traffic, the shopper bought, and then the commission didn't show up — or showed up smaller than expected. Before you assume Amazon made an error, know that most "missing" commission has a mundane explanation. In 2026 there are also new ones, like the halo change on April 14. Here are the eight most common reasons and how to verify each one from your own report.
Open your Product Earnings Report in Associates Central. An order earns when it's "shipped" (or "settled"), and appears in the report for that period. If the order shows but with a smaller amount than expected, check the current rate for that category. If the order doesn't show at all and it's within ~60 days, it's likely just unsettled — not missing.
The most common reasons: the 24-hour click window expired, the order was returned or cancelled, the purchase was a gift card or shipping-only, the click came from a boosted or paid ad (disqualified since April 14), or the shopper bought items you didn't link — which stopped earning after the halo change.
No. When an order is returned or cancelled, the commission for that order is reversed and shows as a negative adjustment or disappears from later reports.
Amazon pays commission roughly 60 days after the month in which the order was earned. A recent order may simply not have settled yet — that's not "missing."
Not since April 14, 2026. Amazon now pays onsite commission only on the same ASIN variant as the product you linked — the halo commission on the rest of the cart is gone.
Download your Product Earnings Report CSV and audit it. Compare each line's commission against the correct rate for its category and order date, then total any shortfall. An AmzLoss audit does this in your browser.
Related guides: How to check for underpayment · Product Earnings Report CSV explained · The halo commission change
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